Fare Conditions

FiaFia Special

Fare Conditions

Checked / Hold Baggage: 1 x 23kgs

Carry-on / Cabin Baggage: 1 x 7kgs

Inflight Entertainment: Free Movies + Games (using own personal device)

Meals: Hot Meal + Drinks (Tea, Coffee, Water, Juice)

Name changes: Not permitted – Refer Airline

Cancel Fees – ADT/CHD Only: WST150 / NZD75 / AUD75

Cancel / Refund – Outside 24 hours of flight departure: Cancel: Permitted. Cancel fee
applies. Refund: Only to voucher

Cancel / Refund – Inside 24 hours of flight departure: Not permitted

No-show: No-show sector cancelled and fare forfeited

Changes outside 24 hours of flight departure: Permitted. Change fee + fare difference applies

Changes inside 24 hours of flight departure: Not permitted

Change/Rebook Fees – ADT/CHD Only: WST150 / NZD75 / AUD75

FiaFia Saver

Fare Conditions

Checked / Hold Baggage: 1 x 23kgs

Carry-on / Cabin Baggage: 1 x 7kgs

Inflight Entertainment: Free Movies + Games (using own personal device)

Meals: Hot Meal + Drinks (Tea, Coffee, Water, Juice)

Name changes: Not permitted – Refer Airline

Cancel Fees – ADT/CHD Only: WST150 / NZD75 / AUD75

Cancel / Refund – Outside 24 hours of flight departure: Cancel: Permitted. Cancel fee
applies. Refund: Only to voucher

Cancel / Refund – Inside 24 hours of flight departure: Not permitted

No-show: No-show sector cancelled and fare forfeited

Changes outside 24 hours of flight departure: Permitted. Change fee + fare difference applies

Changes inside 24 hours of flight departure: Not permitted

Change/Rebook Fees – ADT/CHD Only: WST150 / NZD75 / AUD75

FiaFia Smart

Fare Conditions

Checked / Hold Baggage: 1 x 23kgs

Carry-on / Cabin Baggage: 1 x 7kgs

Inflight Entertainment: Free Movies + Games (using own personal device)

Meals: Hot Meal + Drinks (Tea, Coffee, Water, Juice)

Name changes: Not permitted – Refer Airline

Cancel Fees – ADT/CHD Only: WST150 / NZD75 / AUD75

Cancel / Refund – Outside 24 hours of flight departure: Cancel: Permitted. Cancel fee
applies Refund: Only to voucher

Cancel / Refund – Inside 24 hours of flight departure: Not permitted

No-show: No-show sector cancelled and fare forfeited

Changes outside 24 hours of flight departure: Permitted. Change fee + fare difference applies

Changes inside 24 hours of flight departure: Not permitted

Change/Rebook Fees – ADT/CHD Only: WST150 / NZD75 / AUD75

FiaFia Plus

Fare Conditions

Checked / Hold Baggage: 1 x 23kgs

Carry-on / Cabin Baggage: 1 x 7kgs

Inflight Entertainment: Free Movies + Games (using own personal device)

Meals: Hot Meal + Drinks (Tea, Coffee, Water, Juice)

Name changes: Not permitted – Refer Airline

Cancel Fees – ADT/CHD Only: WST150 / NZD75 / AUD75

Cancel / Refund – Outside 24 hours of flight departure: Cancel: Permitted. Cancel fee applies. Refund: Only to voucher

Cancel / Refund – Inside 24 hours of flight departure: Cancel: Permitted – cancel fee applies. Refund: Only to voucher.

No-show: No-show sector cancelled and fare forfeited

Changes outside 24 hours of flight departure: Permitted. Change fee + fare difference applies

Changes inside 24 hours of flight departure: Permitted. Change fee + fare difference applies

Change/Rebook Fees – ADT/CHD Only: WST150 / NZD75 / AUD75

FiaFia Flexi

Fare Conditions

Checked / Hold Baggage: 1 x 32kgs

Carry-on / Cabin Baggage: 1 x 7kgs

Inflight Entertainment: Free Movies + Games (using own personal device)

Meals: Hot Meal + Drinks (Tea, Coffee, Water, Juice)

Name changes: Not permitted – Refer Airline

Cancel Fees – ADT/CHD Only: WST100 / NZD50 / AUD50

Cancel / Refund – Outside 24 hours of flight departure: Cancel: Permitted. Cancel fee
applies. Refund: To form of payment – at discretion of airline.

Cancel / Refund – Inside 24 hours of flight departure: Cancel: Permitted. Cancel fee
applies. Refund: To form of payment – at discretion of airline.

No-show: Permitted – FOC rebooking + fare difference if same class fare not available. NOTE: Must rebook no-show sector within 24 hours after flight departure otherwise no-show sector will be forfeited.

Changes outside 24 hours of flight departure: Permitted. Fare difference only

Changes inside 24 hours of flight departure: Permitted. Fare difference only

Change/Rebook Fees – ADT/CHD Only: Fare difference only

FiaFia Premium (Business Class)

Fare Conditions

Checked / Hold Baggage: 2 x 32kgs each

Carry-on / Cabin Baggage: 1 x 7kgs + Small personal bag laptop size

Inflight Entertainment: Free Movies + Games (using own personal device)

Meals: Full business class service

Name changes: Not permitted – Refer Airline

Cancel Fees – ADT/CHD Only: WST100 / NZD50 / AUD50

Cancel / Refund – Outside 24 hours of flight departure: Cancel: Permitted – cancel fee applies Refund: Only to voucher or refund to form of payment: At discretion of airline.

Cancel / Refund – Inside 24 hours of flight departure: Cancel: Permitted – cancel fee applies Refund: Only to voucher or refund to form of payment: At discretion of airline.

No-show: Permitted – FOC rebooking. Pay fare difference only if same class fare not available. NOTE: Must rebook no-show sector within 24 hours after flight departure otherwise no-show sector will be forfeited.

Changes outside 24 hours of flight departure: Permitted. Fare difference only

Changes inside 24 hours of flight departure: Permitted. Fare difference only

Change/Rebook Fees – ADT/CHD Only: Fare difference only